Repairs & Service

As a dedicated musician you will require your instruments to be serviced regularly to ensure the best performance in demanding circumstances. We offer full servicing for electric, acoustic and electro-acoustic instruments. Instruments can be booked in for servicing in the usual manner and we ask for notice of upcoming tours et cetera to enable us to devise a schedule to cover all your instruments.

A service will usually cost in the region of £100, excluding the cost of materials or parts required.

We carry out repairs to all brands, subject to our standard criteria:

• We will provide a quote for the work once we have seen the instrument and before any work commences. The prices below should be used as a guide only.

• Unless otherwise previously agreed, no work will be done on the instrument without details of the job and cost being agreed with the owner in advance.

• There is a minimum charge of £25 for any work undrertaken.

• If the work required is not listed on our site, customers are asked to contact us for a quote. This will be based on our hourly rate of £50 per hour plus the cost of any materials and parts required.

• All work to be paid for on completion of the job. We accept payment by all major cards as well as cash, PayPal, Google Pay and Apple Pay.

• Unless otherwise previously agreed, all finished instruments must either be collected or delivery arranged within 7 days of notification or a storage charge of £25 per week will be added to the bill for a period of up to 4 weeks. We reserve the right, after this period, to sell the instruments to recoup monies owed. Any surplus from the sale will be refunded to the customer and any shortfall will be invoiced accordingly.

• We will no longer fit materials or components supplied by a customer. Doing so leads to problems due to dissatisfaction with the end results and this is unacceptable.

Guide prices for some specific services are: